Online and Mobile Tools

Cadillac understands the importance of car care and strives to make it convenient for customers to access service information. Ranging from online tools to in-person service, Cadillac uses a range of approaches to ensure customers are well-informed about their vehicle’s requirements.

The MyCadillac app acts as a mobile hub where Cadillac drivers can access service and maintenance information. This mobile app provides personalized notifications about scheduled maintenance, recalls, and maintenance requirements based on the car type and distance covered. In addition to this, the app allows scheduling of service appointments with local Cadillac dealerships, view current service offers, and track vehicle status.



The Cadillac Owner Center, available through Cadillac's official website, works alongside the app by offering detailed information such as downloadable owner’s manuals, service calendars, and warranty details. It allows owners to keep track of their vehicle’s maintenance records and provides information on approved service centers.

Dealership Communication

Cadillac's dealership network plays a key role in providing maintenance guidance to owners. During visits, the technicians go over suggested services and discuss any vehicle concerns with the driver. They offer a full explanation of what the procedure includes, the time needed, and the costs involved. Service centers also make sure that maintenance logs are updated digitally, allowing for users to see all past maintenance of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are fitted with advanced onboard systems that give maintenance notifications and notices right on the vehicle's dashboard. These reminders are based on the vehicle’s mileage and usage, making certain that users are reminded when it’s time for services such as oil changes, tire rotations, or fluid checks. The in-car system gives specifics of each notice, including what needs to be serviced and why it is important for the vehicle’s longevity and performance.

Printed Guides and Manuals

For customers who like hard copies, Cadillac offers printed owner’s manuals that include a detailed maintenance schedule, tips for upkeep, and recommended fluids. These guides detail tire care, fluid types, and routine maintenance, providing users with a comprehensive guide to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's online platform hosts a variety of instructional content and maintenance tutorials that address common maintenance tasks, such as monitoring fluids, tire replacement, or understanding dashboard warning lights. These tools enable users to be proactive about their vehicle's maintenance while understanding the importance of following a recommended maintenance schedule.